Kindle Help * indicates a required fieldName * Required First Last Email * Required Library card number * RequiredAre you using your own library card, or the library card of a friend or family member? * RequiredMy library cardThe library card of a friend or family memberHas your card been recently replaced in a KDL or GRPL branch? * RequiredYesNoIf you are receiving an error message, give us the EXACT error message in the space provided below. (If there is no error message, enter "N/A.") * RequiredBriefly describe the issue you are experiencing. Be as specific as possible. * RequiredWhat device are you using? (Provide make and model, e.g. iPhone 7, NOOK Color.) * RequiredWhat operating system are you using? * RequirediOS (runs on Apple devices like iPads and iPhones)AndroidGoogle Chrome OS (Chromebook)LinuxMac OS 10.12 (Sierra)Mac OS 10.13 (High Sierra)Mac OS 10.14 (Mojave)Mac OS 10.15 (Catalina)Mac OS – unknown or other versionWindows 7Windows 8Windows RTWindows 10Windows PhoneWindows – unknown or other versionWhat internet browser are you using? * RequiredChromeEdgeFirefoxInternet ExplorerOperaSafariWhat title(s) did you experience trouble with (if any)?PhoneThis field is for validation purposes and should be left unchanged.