eResources Help "*" indicates required fields Name* First Last Email* Library card number* Are you using your own library card, or the library card of a friend or family member?* My library card The library card of a friend or family member Has your card been recently replaced in a KDL or GRPL branch?* Yes No Explanation of Issue (include exact error message if available)*What device are you using?*Provide make and model, e.g. iPhone 13, Kindle Fire, etc. What operating system are you using? And which version number?*E.g. Android, iOS, MacOS 14, Windows 11 What app are you using?* Libby Hoopla Kanopy Freegal Other What browser are you using? Chrome Edge Firefox Internet Explorer Opera Safari Other Format of titleE.g. ebook, audiobook, magazine, video, etc. What title(s) did you experience trouble with (if any)? HiddenBriefly describe the issue you are experiencing. Be as specific as possible.*HiddenWhat operating system are you using?* iOS (runs on Apple devices like iPads and iPhones) Android Google Chrome OS (Chromebook) Linux Mac OS 10.12 (Sierra) Mac OS 10.13 (High Sierra) Mac OS 10.14 (Mojave) Mac OS 10.15 (Catalina) Mac OS – unknown or other version Windows 7 Windows 8 Windows RT Windows 10 Windows Phone Windows – unknown or other version Other HiddenWhich software are you using?* Freegal RBdigital Sony Reader software Other CAPTCHAEmailThis field is for validation purposes and should be left unchanged.
