Beginning November 4, 2024, Kent District Library will be reducing the maximum price we are willing to pay for eAudiobook offerings available in Hoopla. Costs for eAudiobooks continue to rise and libraries across the country are taking the same measures as we are in order to ensure the sustainability of Hoopla as a resource for our patrons.
You may notice that higher priced items will no longer be available for checkout through Hoopla.
How does Hoopla work?
Unlike Overdrive/Libby, Hoopla doesn't have holds. Instead, each time a user checks out an item in Hoopla, KDL is charged a fee. These fees are set by publishers who make their books available through Hoopla. Each publisher is different, but we've seen a marked increase in the costs for eBooks and eAudiobooks in the last few years.
Combine the increase in costs per title with the fact that KDL's digital collection is still growing in popularity and you'll see that adjustments are necessary.
We're Here to Help
We understand that changes like these can be challenging, but our staff is here to support you. If you have any questions or need assistance managing your holds, please don't hesitate to reach out to us. Our Patron Services team is available by phone at 616-784-2007 or by email at contact@kdl.org.
Thank you for your understanding and continued support of Kent District Library. We are committed to providing you with the best possible library experience and appreciate your cooperation as we make these improvements.
Happy reading!
Your friends at KDL
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