Current Service Status at KDL

Updated June 11, 2026

Public Computers

Update: Public computers are available at all branches.
Wi-Fi is also available at all branches.

Printing

Printing is available at all branches except Kelloggsville Branch.
Printing is free up to 50 pages weekly with a library card. However, printing is limited to 50 pages, and additional pages cannot be purchased at this time. If you need to print more than 50 pages or have special needs, consider these nearby print/copy shops.
Printing will only be available through the Print-From-Anywhere service. You may use your phone, tablet or laptop at a library branch to print. To ensure your success in printing, please bring your device to the branch.
Please note that printing speed may be slow at times. Your patience is appreciated as we continue to restore these services.
Printing from KDL computers will not be available.

Print From Anywhere

Photocopies & Faxing

Photocopy, fax and scanning services are available at all locations (except Kelloggsville Branch).

Study Rooms

Online room reservations are available. Certain rooms will remain available on a first-come/first-served basis.

Reserve a Study Room

Patron Notifications

Normal patron notifications and processing of holds has resumed.

Summary

Available

Public PCs
Printing through the Print-From-Anywhere up to 50 pages per week with a library card (at all branches except Kelloggsville)
Photocopies, Scanning and Faxing (at all branches except Kelloggsville)
Wi-Fi
Materials checkouts
Programs
Libby/hoopla/Kanopy and all other online resources
Study rooms (rooms that are reservable may be scheduled online and non-reservable rooms are available on a first-come/first-served basis)
Curbside Pickup
WonderKnook play areas

Not Available

Gaming Labs
Printing more than 50 pages per week
Printing at Kelloggsville Branch
Photocopies, Scanning and Faxing at Kelloggsville Branch

Questions?

Check this web page for the latest updates.
Contact Patron Services by phone at 616.784.2007 or by email at contact@kdl.org.

What happened?

Kent District Library is investigating a recently discovered ransomware event that is affecting the operability of certain systems and services.

Upon discovery, we immediately initiated an investigation to determine the full nature and scope of the event.

We are working diligently to investigate this matter with the assistance of third-party digital forensic and cybersecurity specialists and securely restore full functionality to our affected systems as quickly as possible.

Is my private information safe?

Our investigation into this incident is ongoing. KDL wants to assure you that the privacy and security of information in our care are among our top priorities. As part of our response, we are taking steps to understand what, if any, impact there may be to the security of information. To the extent our investigation determines that any personal information has been affected, we will be communicating that to the relevant parties accordingly.

What can I do to help protect my personal data?

Remember to follow good password practices. For instance, don’t use the same password for multiple websites (including KDL systems access). If you do use the same password at KDL and your bank or personal investment firm, we recommend you change your passwords at these other institutions immediately.

Beware of storing passwords in web browsers. Many of these browsers claim to be safe and unhackable, but it is best to remember them or leverage a personal password vault which has a stronger encryption algorithm than the standard browser “memory.”