Reopening

Current Service Status at KDL

Updated July 9, 2026

Public Computers

  • Public computers are available at all branches.
  • Wi-Fi is also available at all branches.

Printing

  • UPDATE: Printing is available at all branches except for Kelloggsville Branch.
  • You can print through the Print-From-Anywhere service using your phone, tablet or laptop. To ensure your success in printing, please bring your device to the branch.
  • Printing is free for up to 50 pages weekly with a library card. However, printing is limited to 50 pages, and additional pages cannot be purchased at this time. If you need to print more than 50 pages or have special needs, consider these nearby print/copy shops.
  • Please note that printing speed may be slow at times. Your patience is appreciated as we continue to restore these services.

Photocopies & Faxing

  • Photocopy, fax and scanning services are available at all locations except Kelloggsville Branch.

Study Rooms

Patron Notifications

  • Normal patron notifications and processing of holds has resumed.

Summary

Available

Not Available

  • Gaming Labs
  • Printing more than 50 pages per week
  • Kelloggsville Branch: Printing, photocopies, scanning and faxing

Questions?

  • Check this web page for the latest updates.
  • Contact Patron Services by phone at 616.784.2007 or by email at contact@kdl.org.

 


What happened?

Kent District Library's system that manages patron records and borrowing (integrated library system or ILS) was not impacted in the recent ransomware event. Our investigation into this incident is focused on non-ILS data and is ongoing.

KDL wants to assure you that the privacy and security of information in our care are among our top priorities. As part of our response, we are taking steps to understand what, if any, impact there may be to the privacy of protected information. To the extent our investigation determines that any personal information has been affected, we will be communicating that to the relevant parties, as legally required.

Is my private information safe?

Our investigation into this incident is ongoing. KDL wants to assure you that the privacy and security of information in our care are among our top priorities. As part of our response, we are taking steps to understand what, if any, impact there may be to the security of information. To the extent our investigation determines that any personal information has been affected, we will be communicating that to the relevant parties accordingly.

What can I do to help protect my personal data?

Remember to follow good password practices. For instance, don’t use the same password for multiple websites (including KDL systems access). If you do use the same password at KDL and your bank or personal investment firm, we recommend you change your passwords at these other institutions immediately.

Beware of storing passwords in web browsers. Many of these browsers claim to be safe and unhackable, but it is best to remember them or leverage a personal password vault which has a stronger encryption algorithm than the standard browser “memory.”

Need printing?

If printing in a branch is not available or convenient, some print/copy centers that you can consider are listed below.

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