2021-2023 Strategic Plan

2021-2023 Strategic Plan

This strategic plan outlines our purpose, vision, 3-5 year business goals, annual operational initiatives and core values. It serves as a lens to assess all ideas and determine priorities.

Purpose

We exist to further all people.

Vision

KDL will be an indispensable community resource for enriching lives through access to personalized discovery for all.

Strategic Focus

Equity, Diversity and Inclusion

Engagement and Service

Sustainability

2021-2023 Business Goals

Align all library services, staffing makeup and partnerships to be reflective and inclusive of the diverse communities we serve. Increase the value delivered to the community by focusing on demonstrated needs. Evaluate and streamline operational, environmental and fundraising processes to ensure a sustainable library.

2021 Initiatives

Develop a plan to increase staff Cultural Intelligence (CQ) by first determining how to measure it, establishing a baseline, and setting a target by May 2021. Beginning in May 2021, develop a diversity plan for evaluating library materials to ensure offerings are reflective of the community. To be developed by December 2021. Develop a systematic process for identifying patrons’ unmet and emerging needs by March 2021 with surveys completed by September 2021. By mid-December 2021, complete a feasibility study to establish a 501(c)(3) foundation to increase private donation funding to supplement tax support. Map, improve and refine two operational processes by December 2021.
TEAM GOALS
INDIVIDUAL GOALS

Focus: Equity, Diversity and Inclusion

Goal: Align all library services, staffing makeup and partnerships to be reflective and inclusive of the diverse communities we serve.
2021 Initiatives:
  • Develop a plan to increase staff Cultural Intelligence (CQ) by first determining how to measure it, establishing a baseline, and setting a target by May 2021.
  • Beginning in May 2021, develop a diversity plan for evaluating library materials to ensure offerings are reflective of the community. To be developed by December 2021.

Focus: Engagement and Service

Goal: Increase the value delivered to the community by focusing on demonstrated needs.
2021 Initiatives:
  • Develop a systematic process for identifying patrons’ unmet and emerging needs by March 2021 with surveys completed by September 2021.

Focus: Sustainability

Goal: Evaluate and streamline operational, environmental and fundraising processes to ensure a sustainable library.
2021 Initiatives:
  • By mid-December 2021, complete a feasibility study to establish a 501(c)(3) foundation to increase private donation funding to supplement tax support.
  • Map, improve and refine two operational processes by December 2021.

Core Values

Values are at the heart of culture. They reflect who we are and what we stand for.

  • INCLUSIVE - Engaging all people through kindness, empathy and love.
  • AUTHENTIC - Being true to those we serve and ourselves, and forging meaningful, whole-hearted connections.
  • POSITIVE - Assuming the best in others and believing anything is possible.
  • COURAGEOUS - Daring to do what is right.
  • HELPFUL - Serving others with a sincere passion.
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